Thakafatjo.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.thakafatjo.com (the “Website”) and use our trip organization and reservation services (the “Services”). By accessing or using our Website and Services, you agree to the terms of this Privacy Policy.
Our Website allows users to reserve and book organized trips, tours, transportation, events, and related travel experiences offered directly by us. When you make a reservation through our Website, we may collect personal information necessary to organize and manage your booking. This may include your full name, phone number, email address, date of birth, identification details when required for certain trips, emergency contact information, and any special requests you provide. We may also collect billing details and payment information in order to process your reservation. Payments are processed securely through trusted payment service providers, and we do not store full credit or debit card information on our servers unless clearly stated.
In addition to the information you provide directly, we may collect details related to your booking, including trip dates, selected packages, preferences, group information, and communication history. When you browse our Website, we may automatically collect certain technical information such as your IP address, browser type, device type, pages visited, time spent on the Website, and general location data. This information helps us improve the performance, security, and user experience of our Website.
We use your information to manage and confirm trip reservations, communicate important updates about your booking, process payments, organize transportation and trip logistics, provide customer support, improve our services, ensure safety during trips, and comply with legal obligations. If you choose to receive promotional communications, we may send you information about upcoming trips, offers, or events. We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who assist us in delivering our trips and services, such as transportation providers, activity organizers, event coordinators, payment processors, and IT service providers. We only share the minimum information required to deliver the service you have booked. We may also disclose your information if required by law, regulation, court order, or governmental authority, or if necessary to protect our rights, customers, or business operations.
Our Website uses cookies and similar technologies to enhance user experience, remember preferences, and analyze Website performance. Cookies are small files stored on your device that help improve functionality and efficiency. You may disable cookies through your browser settings, although some parts of the Website may not function properly if cookies are disabled. We may also use third-party analytics services to understand visitor behavior and improve our services.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, no online transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to fulfill booking purposes, maintain records, resolve disputes, enforce agreements, and comply with legal and financial obligations. When information is no longer required, we take reasonable steps to securely delete or anonymize it.
Because some trips or activities may involve coordination with external service providers, your information may be shared with partners located outside your country of residence when necessary to provide the booked service. By using our Services, you consent to such transfers where required to complete your reservation.
Our services are intended for individuals aged 18 and older. If a minor participates in a trip, the reservation must be made by a parent or legal guardian. We do not knowingly collect personal information directly from children without appropriate consent.
Our Website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices of those external websites, and we encourage users to review their privacy policies separately.
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with a revised effective date. Continued use of the Website after such changes constitutes acceptance of the updated policy. If you have any questions about this Privacy Policy or how your information is handled, you may contact us through the contact details provided on www.thakafatjo.com